{"id":36774,"date":"2024-03-25T09:00:46","date_gmt":"2024-03-25T07:00:46","guid":{"rendered":"https:\/\/www.cis-spain.com\/en\/?p=36774"},"modified":"2024-03-22T16:20:03","modified_gmt":"2024-03-22T14:20:03","slug":"improving-communication-skills-through-active-listening","status":"publish","type":"post","link":"https:\/\/www.cis-spain.com\/en\/blog\/improving-communication-skills-through-active-listening\/","title":{"rendered":"Improving communication skills through active listening"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"36774\" class=\"elementor elementor-36774\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-7680fa16 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7680fa16\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-510ba643\" data-id=\"510ba643\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c1adc4d elementor-widget elementor-widget-text-editor\" data-id=\"3c1adc4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Have you ever had a misunderstanding in your workplace, educational setting, or family environment that only became worse over time? This phenomenon, which is more common than we think, is called <\/span><b>&#8220;The Broken Telephone,\u201d<\/b><span style=\"font-weight: 400;\"> and to avoid its proliferation, companies develop strategies that encourage &#8220;active listening&#8221; at all levels.<\/span><\/p><p><span style=\"font-weight: 400;\">At <\/span><b>CIS University <\/b><span style=\"font-weight: 400;\">we are committed to integrating educational practices that train our students with highly demanded workplace skills. To that end, we teach students to improve and increase their communication skills through active listening.<\/span><\/p><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-36777\" title=\"CIS University Improving communication skills through active listening 2\" src=\"https:\/\/www.cis-spain.com\/en\/wp-content\/uploads\/sites\/3\/2024\/03\/CIS-University-Improving-communication-skills-through-active-listening-2.jpg\" alt=\"CIS University Improving communication skills through active listening 2\" width=\"1024\" height=\"576\" srcset=\"https:\/\/www.cis-spain.com\/en\/wp-content\/uploads\/sites\/3\/2024\/03\/CIS-University-Improving-communication-skills-through-active-listening-2.jpg 1024w, https:\/\/www.cis-spain.com\/en\/wp-content\/uploads\/sites\/3\/2024\/03\/CIS-University-Improving-communication-skills-through-active-listening-2-300x169.jpg 300w, https:\/\/www.cis-spain.com\/en\/wp-content\/uploads\/sites\/3\/2024\/03\/CIS-University-Improving-communication-skills-through-active-listening-2-768x432.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><h2>Learning to listen&#8230; again<\/h2><p><span style=\"font-weight: 400;\">During a test, students were grouped in pairs in order to discover the nuances and benefits of full communication. Sitting back to back, so that they could not see each other, each student had to describe an illustration to the other without visual aids, just by answering questions:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">&#8220;If it were a clock, what time would be shown?&#8221;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is it thinly drawn, thickly drawn, or is it shaded in?<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00bfDoes it have human features such as eyes or ears?<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Simultaneously, the student makes a portrait of the figure he\/she cannot see, using the information and details obtained from the responses. At the end of the activity, the original figure and the &#8220;blind illustration&#8221; are compared to check the level of similarity and the degree of effective communication between the two individuals.<\/span><\/p><p><span style=\"font-weight: 400;\">This exercise had two clear objectives:<\/span><\/p><p><b>Encouraging active listening:<\/b><span style=\"font-weight: 400;\"> By participating in the exercise, students experienced the fundamental need for attentive listening to improve the results of any teamwork firsthand: &#8220;Without communication, there can be no verifiable results.&#8221;<\/span><\/p><p><b>Promote a culture of inquiry:<\/b><span style=\"font-weight: 400;\"> In other words, to encourage students to &#8220;lose the fear of asking questions\u201d through seeking answers to those details or &#8220;gaps&#8221; that need to be clarified, which creates a culture of commitment to excellence since having doubts can impede overall progress.<\/span><\/p><p><b>This challenge underscored the importance of sending clear messages, listening carefully and asking pertinent clarifying questions to ensure accurate understanding. <\/b><span style=\"font-weight: 400;\">All of these elements, highly valued in professional settings, are hallmarks of what is considered organic, healthy, and fluid communication.<\/span><\/p><p><span style=\"font-weight: 400;\">At CIS University, by prioritizing experiential and immersive learning activities, we recognize that continuous innovation, not only through a more traditional educational approach, is really the key to preparing our students for success in a demanding and rapidly evolving work environment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Have you ever had a misunderstanding in your workplace, educational setting, or family environment that only became worse over time? This phenomenon, which is more common than we think, is called &#8220;The Broken Telephone,\u201d and to avoid its proliferation, companies&hellip;<\/p>\n","protected":false},"author":3,"featured_media":36776,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[162],"tags":[447,54,374,446,448],"class_list":["post-36774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academic","tag-active-listening","tag-cis-university","tag-communication","tag-communication-skills","tag-hands-on-classes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Improving communication skills through active listening - CIS University<\/title>\n<meta name=\"description\" content=\"We teach students to improve and increase their communication skills through active listening.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Improving communication skills through active listening - 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